
Caregiving · Work-Life Balance · Family
If you've ever taken a work call while mentally running through whether your dad took his morning medication, you'll know what it's like to be in two places at once — and in neither of them properly.
You're not doing it wrong. You're doing what nearly three million people in the UK are doing right now: holding down a job and caring for elderly parents while working full time, at the same time. Most advice for people in this situation assumes you have more time, more help, or more energy than you do. These seven strategies don't. They're built for the reality of a full-time job, a parent who needs more than they used to, and a version of “enough” that keeps moving.
The scale of it — and why it's so hard to talk about
The sandwich generation — those squeezed between raising their own children and caring for ageing parents — is increasingly visible in UK workplaces, even if it often goes unnamed.
And yet many people carrying this don't identify themselves as carers, or feel uncomfortable raising it at work. The result is that a lot of people struggle in silence — which makes a hard thing harder.
Separate the urgent from the simply present
Caring generates a constant low hum of tasks and worries, most of which don't need to happen today. The ones that feel urgent and the ones that actually are tend to blur together, especially when you're already stretched.
Once a week — Sunday evening works for many people — go through what's genuinely time-sensitive (a GP appointment to book, a medication running low, a bill that needs sorting) and what's just present (the general worry, the ongoing situation). Acting on the first category is useful. Carrying the second one into every working day isn't.
This doesn't resolve the underlying situation. But it reduces the cognitive load during the hours when you're trying to do something else.
Build a “situation normal” baseline
When you know what a normal week looks like for your parent — their usual energy level, sleep pattern, appetite, mood — you notice when something shifts. Without that baseline, every phone call becomes a diagnostic exercise, and the anxiety of not knowing fills the gaps between calls.
A daily morning check-in through Hea builds this picture without requiring a daily phone call from you. Each morning, your parent gets a short, friendly message on WhatsApp asking how they're doing — mood, sleep, any aches, whether they've taken their medications. You see a quiet weekly summary. Not a notification every time they answer. Just a clear sense of how they've actually been across the week, not just on the day you happened to call.
It won't replace talking to them. What it does is mean you're never completely flying blind in between.
Know how your parent is doing — without calling every day
Hea checks in with your parent each morning through WhatsApp. You get a quiet weekly picture of how they've actually been — mood, sleep, medications — without needing to be there.
See how Hea worksHave one honest conversation about who does what
If you have siblings or other family members nearby, the division of responsibility is usually implicit rather than agreed — which means the person who feels most guilty tends to take on the most, and over time the imbalance quietly calcifies.
One direct conversation about who handles what — not every detail, just the main categories (medical, financial, day-to-day logistics, the emotional check-ins) — takes more off your plate than almost anything else. It also gives everyone else permission to contribute in specific, manageable ways rather than leaving it to you to coordinate everything.
These conversations are uncomfortable. They're also almost always worth having.
Tell your employer something
You don't need to share the full picture. But most employers now have more to offer working carers than they used to, and you can only access it if you ask.
Your legal right as a working carer
Since 6 April 2024, the Carer's Leave Act has given every employee in England, Wales and Scotland a legal right to one week of unpaid carer's leave per year, from day one of employment — to provide or arrange care for a dependant with a long-term care need. The leave can be taken in half-day or full-day increments. Your employer cannot refuse it outright, though they can ask you to take it at a different time if your absence would cause serious disruption. Northern Ireland has separate employment legislation: check with your employer or nidirect.gov.uk.
Beyond that, many employers offer flexible working arrangements, Employee Assistance Programmes with counselling and practical support, or additional paid leave above the statutory minimum. A brief, factual conversation with your manager — “I'm managing some care responsibilities for a parent and it would help to know what's available” — opens doors that assuming they won't understand keeps closed.
Get the NHS to do the review, not you
If your parent is on multiple medications, has had a recent change in health, or hasn't seen a GP properly in a while, there are NHS services designed to do exactly the kind of assessment you've been trying to do informally in your head.
A structured medication review, carried out by a clinical pharmacist in a GP practice, looks at everything your parent is taking and whether it's all still necessary and safe together. A carer's assessment, arranged through the local authority, looks at what support is available and what your parent is actually entitled to. Most people don't know these exist. Fewer still have been offered one proactively. But they can be requested — and asking for the right professional review is one of the most useful things you can do with a single phone call.
Not sure which NHS service your parent needs?
The Hea Navigator matches people to the right NHS service based on what they describe in their own words — from structured medication reviews and carer's assessments to other local health and care services. Free, no account needed, works in 10 languages.
Try the Hea NavigatorStop trying to cover every day — cover the gaps
You can't be in constant contact. Trying to be leads to a kind of background guilt that never quite goes away and doesn't actually make your parent safer. What helps more is making sure no ordinary day passes entirely unnoticed.
That's a different goal — and a more achievable one. A brief, friendly daily check-in means both of you have a touchpoint that isn't dependent on your schedule being clear. It also means that when something does shift in how your parent is feeling, you're likely to notice it earlier rather than when it's already become something bigger.
Give yourself permission not to fix everything
Some of what's hard about this situation isn't fixable. It's the nature of watching a parent age, of loving someone from a distance, of knowing that however much you do, you can't change the underlying trajectory.
Guilt tends to attach itself to the things you can't control. It's a remarkably poor use of the energy you actually have. Directing that energy toward the things you can change — a medication review that hasn't happened, a clearer understanding of who does what, a daily check-in that removes the guesswork — is more useful than trying to be everywhere at once.
It's also more honest about what caring for elderly parents while working full time actually looks like: not perfect, not always present, but consistent, informed, and genuinely close in the ways that matter.
Frequently asked questions
Am I legally entitled to time off work for caring responsibilities?
Yes, if you work in England, Wales or Scotland. Since 6 April 2024, the Carer's Leave Act gives all employees the right to one week of unpaid carer's leave per year, available from the first day of employment. This can be taken in half-day or full-day increments. Northern Ireland has separate employment legislation. Some employers offer additional paid leave above this — it's worth checking your employer's policy.
What if I can't afford to take unpaid carer's leave?
The statutory entitlement under the Carer's Leave Act is unpaid, but your employer may offer paid leave on top of this. Carers UK also has a helpline and advice service for working carers, including information about Carer's Allowance and other financial support — carersuk.org.
What's a carer's assessment and who is it for?
A carer's assessment is a free review offered by your parent's local authority to assess what support they're entitled to. It covers both the person being cared for and the impact on the carer. You don't need to be providing intensive care to qualify — you just need to be a carer. Contact your parent's local authority adult social care team to request one.
How do I stop worrying about a parent when I'm at work?
There isn't a complete solution. What helps most people is having a reliable way to know how their parent is doing, rather than relying on occasional phone calls. When the information gap is smaller, the anxiety tends to follow.
Sources
- Carers UK, Key Facts and Figures — carersuk.org/policy-and-research/key-facts-and-figures
- Carers UK, State of Caring 2025: The cost of caring (October 2025) — carersuk.org/reports/state-of-caring-2025
- Carers UK, The Carer's Leave Act 2023 — carersuk.org/help-and-advice/work-and-career/the-carers-leave-act-2023
- Acas, Carer's Leave — acas.org.uk/carers-leave
- Census 2021, England and Wales, Office for National Statistics — ons.gov.uk




